Our contact details

Crown Bathrooms

Unit 10 Metro Trading Centre, Barugh Green Rd, Barnsley S75 1JT

01226 380116

crownbathrooms@aol.com

The type of personal information we collect

We currently collect and process the following information:

Your name, number, email, and enquiry details.

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for the following reason:

When you fill in our online contact form or call us to deal with your enquiry

We use the information that you have given us in order to help you with your sales enquiry via our website.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting crownbathrooms@aol.com

How we store your personal information

Your information is securely stored at our offices in Barnsley.

We keep your enquiry details for 12 months. We will then dispose your information by deleting from our system.

Cookies

Cookies are small text files stored on your computer when you visit certain web pages. We use cookies to keep track which pages you have visited, and to remember you when you return to our site. Please note that cookies can't harm your computer in any way. We don't store personally identifiable information in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products and services to show you when you're browsing. This information is part of our effort to comply with legislation, and to make sure we're honest and clear about your privacy when using our website.

By continuing to use this website you are giving your consent to their use, if you are unhappy with this, you must stop using this website immediately.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at crownbathrooms@aol.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at crownbathrooms@aol.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk